Irpia : Jurnal Ilmiah Riset dan Pengembangan

OPTIMIZATION OF DIGITAL TECHNOLOGY TO IMPROVE THE EFFICIENCY AND TRANSPARENCY OF LOCAL GOVERNMENT SERVICES IN INDONESIA

Suprapti Widiasih, Faizah Julina, Aditya Pratama Putra — Tue, 31 Mar 2026 00:00:00 +0000

Digital technology has become a key catalyst in improving the efficiency and quality of public services. Local governments, as the entities directly interacting with citizens, face major challenges in optimizing digital technology to meet the demands for efficiency and transparency in public services. This study aims to analyze the impact of digital technology implementation on enhancing the efficiency and transparency of public service delivery in Indonesia’s local governments. Using a literature review method, this research examines recent studies related to the adoption of e-Government, public service information systems, and the implementation of the Electronic-Based Government System (SPBE). The analysis shows that digital technology accelerates administrative processes, reduces operational costs, and increases public accountability. However, disparities in infrastructure and digital literacy remain key challenges, particularly in underdeveloped regions. With strong policy support, equitable infrastructure, and improved human resource capacity, digital transformation has significant potential to strengthen effective and transparent local governance.

Keywords: digital technology, e-Government, public service efficiency, local government, SPBE

CORRELATION OF ORGANIZATIONAL ACTIVITIES WITH STUDENTS' ACADEMIC ACHIEVEMENTS IN "LECTURE-MEETING"

zakiya humaira, Zaskia Emily Khairunnisa — Tue, 31 Mar 2026 00:00:00 +0000

This study aims to analyze the correlation between the intensity of organizational involvement and academic achievement, as well as identify soft skills that develop through "Lecture-Meeting" activities. This study uses a descriptive quantitative approach with a survey design. The research population is S1 students who are registered as active members of internal student organizations (BEM, HIMA, and UKM) for at least one semester. The sample was determined using a purposive sampling technique with a total of 23 students who met the criteria. The results of the study show that student participation in organizations has a positive impact on the development of soft skills, especially in the aspects of leadership, discipline, responsibility, time management, and colaboration. The majority of respondents experienced improvements in various aspects of self-development, and felt more organized in managing academic and non-academic schedules. In academic development, most respondents showed stability in GPA scores. This indicates that organizational activities do not significantly reduce students' academic achievement. Overall, organizational activities contribute positively to the development of discipline. Organizational activities are not a factor in decreasing academic achievement, but are able to support improved performance in managing time and setting priorities. Thus, the organization becomes an effective forum for student academic development.

BURNOUT AS A MEDIATOR OF TRAIN DRIVERS’ PERFORMANCE IN WORK SHIFTS STUDY AT PT KERETA API INDONESIA (PERSERO)

Priatna, Septiana Dwiputrianti, Edah Jubaedah, Hafid Aditya Pradesa — Tue, 31 Mar 2026 00:00:00 +0000

Safety and performance of train drivers are crucial factors in railway operations. Shift work systems involving night shifts, irregular rotations, and long working hours can lead to work-related fatigue (burnout), which impacts performance. This study aims to analyze the effect of work shifts on train driver performance with burnout as a mediating variable at PT Kereta Api Indonesia (Persero). The research uses a quantitative approach with a survey of 2,184 train drivers. Data analysis is conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results reveal that work shifts have a significant positive effect on burnout (β = 0.608), work shifts have a significant negative effect on train driver performance (β = –0.339), and burnout has a very strong negative effect on performance (β = –0.839). Burnout significantly mediates the relationship between work shifts and performance, with a mediation effect of 51%. These findings emphasize that the decline in train driver performance is more influenced by burnout than by direct effects of work shifts. Comparatively, Japan’s fatigue management practices through a Fatigue Risk Management System (FRMS) are more systematic and preventive compared to Indonesia. This research contributes to strengthening the role of burnout as a mediating variable in the Job Demands–Resources framework and offers practical implications for PT KAI in reforming shift work policies for safety.

IMPLEMENTATION OF THE INTEGRATED ENTREPRENEURSHIP DEVELOPMENT POLICY IN IMPROVING MICRO AND SMALL ENTERPRISES IN SOUTH JAKARTA

Tue, 31 Mar 2026 00:00:00 +0000

The low number of entrepreneurs and the suboptimal contribution of micro and small businesses in South Jakarta, as reflected in the fluctuation in the number of micro and small industries in the 2021–2023 period, indicate problems in the implementation of integrated entrepreneurship development policies. South Jakarta has great economic potential and a high number of productive-age residents, with the highest allocation of integrated entrepreneurship participants in DKI Jakarta at 67,208 participants. This study uses a qualitative descriptive method. Data collection was carried out through in-depth interviews, observation, and documentation studies. Data analysis in this study was conducted using policy implementation theory. The results of this study show that the integrated entrepreneurship development policy has been implemented but has not been fully implemented in developing entrepreneurial potential and creating new business actors. Policy implementation has not been optimal due to limited resources, suboptimal coordination between regional agencies, and limited follow-up support for business actors, especially in terms of ongoing assistance with capital and marketing. Based on these findings, it is recommended that coordination between regional agencies be strengthened, the availability and capacity of mentors be increased, and support for training and marketing be strengthened so that the performance of micro and small businesses can improve optimally and sustainably.

IMPLEMENTATION OF THE GOVERNOR REGULATION OF THE SPECIAL CAPITAL REGION OF JAKARTA PROVINCE NUMBER 68 OF 2021 CONCERNING THE “RESTRICTION OF PRIVATE MOTOR VEHICLES” IN SOUTH JAKARTA

Tue, 31 Mar 2026 00:00:00 +0000

Traffic congestion remains a major issue in DKI Jakarta, particularly in South Jakarta, which has a high level of mobility and a large volume of private vehicles. The Provincial Government of DKI Jakarta has issued Governor Regulation Number 68 of 2021 to restrict private motor vehicles through traffic management measures, the implementation of the odd-even license plate system, traffic engineering, and parking management. However, its implementation has not been fully effective in reducing congestion on strategic road segments. This study analyzes the implementation of the policy and its inhibiting factors using a descriptive qualitative approach through in-depth interviews, field observations, and document analysis with officials from the South Jakarta Sub-Department of Transportation as informants. The analysis focuses on policy communication, resource availability, implementers’ attitudes, and bureaucratic structure. The findings indicate that although the policy has been implemented, its effectiveness remains limited due to low public compliance, inadequate supporting facilities, suboptimal inter-agency coordination, and the dominance of private vehicles. Therefore, this study recommends strengthening policy evaluation, ensuring consistent supervision, and aligning vehicle restriction policies with improvements in the quality and attractiveness of public transportation as the main strategy to reduce congestion in South Jakarta.